Crafting the third space: Ayala Malls’ transformation journey

In an era marked by rapid changes and evolving consumer behaviors, Ayala Land Inc. (ALI) has taken significant strides to redefine the landscape of retail and real estate in the Philippines. February marked a pivotal moment for the company, as it announced ambitious plans to reinvent its flagship malls and shared a robust performance analysis for the fiscal year 2023, highlighting its strategic vision.

2023 was a banner year for Ayala Land, showcasing remarkable growth across all business lines. The company’s Residential business soared by 22% to P77.2 billion, Ayala Malls surged 31% to P21.1 billion, Hotels and Resorts climbed by 42% to P8.8 billion, and Offices grew by 6% to P11.8 billion, achieving an impressive 92% occupancy rate. With Residential reservation sales reaching 113.9 billion, up 9% from the previous year, Ayala Land’s success narrative was clear and compelling.

Central to its 2023 achievements was the expansion of property development revenues by 14% to P92.3 billion, fueled by healthy bookings and the timely completion of residential projects and offices for sale. This growth underscores Ayala Land’s adeptness in capturing high-value market opportunities and its unwavering commitment to quality, setting it apart from competitors.

Glorietta 3 corner facade redevelopment

Looking ahead to 2024, ALI remains both optimistic and pragmatic, acknowledging the challenges posed by a ‘higher for longer’ interest rate environment. With a robust CAPEX budget of P100 billion and P115 billion allocated for Property Development Launches, Ayala Land is poised for significant growth, leveraging its premium residential brands, expanding its leasing footprint, and enhancing its hospitality offerings.

A groundbreaking P13 billion capital expenditure has been earmarked for the transformative renewal of its malls, beginning with the strategic repositioning of Greenbelt 2 as a luxury mall. The revitalization efforts will extend to Trinoma, Glorietta, and Ayala Center Cebu, each tailored to maximize their unique value propositions and potential. Greenbelt 1 is set for a complete overhaul, with work scheduled to commence in the second quarter, signaling a new era of luxury and innovation in retail spaces.

Greenbelt 1 facade redevelopment

Mariana Zobel de Ayala, President of Ayala Malls, emphasized the unique identity of each flagship Ayala Mall and the strategic focus on quality as a differentiator. The comprehensive renovation of these malls, aimed at addressing changing consumer preferences and behaviors, will unfold in phases over the next two years to minimize disruption. This initiative underscores Ayala Land’s commitment to enhancing the Filipino retail experience through quality, innovation, and sustainability.

The visionary reinvention of Ayala Malls in 2024 seeks to redefine third spaces, offering customers memorable places for interaction and engagement with beloved brands. This ambitious project involves collaboration with global experts to reimagine the customer experience, integrating modern aesthetics, intuitive design, and sustainable practices. Each mall will offer a unique mix of local and global brands, alongside refreshed activity centers, cinema experiences, and hangout spots, creating dynamic and memorable spaces for communities.

As Ayala Malls embarks on this transformative journey, it reinforces its dedication to serving and celebrating the local communities. Through innovative, sustainable, and memorable mall experiences, Ayala Land is not just setting a new standard in retail; it is crafting the future of how Filipinos live, shop, and interact. The promise of Ayala Malls as the preferred third space is a testament to the company’s visionary approach and its unwavering commitment to excellence and community empowerment.