Where cities are making progress
In Seoul, the city government operates one of the world’s largest municipal public Wi-Fi networks, extending free connectivity across major streets, transport hubs, traditional markets, parks, and public facilities. The program forms part of a broader effort to expand digital access across everyday urban spaces and support residents who rely on affordable, reliable connectivity.
In Barcelona, the city is a founding member of the Cities Coalition for Digital Rights, an international initiative that promotes principles such as universal and inclusive access to digital services, transparency, and citizen participation. This commitment has helped shape how the city approaches digital inclusion as part of its broader smart city and governance agenda.
Singapore has pursued nationwide digital infrastructure through its Smart Nation and Digital Connectivity initiatives, strengthening high-speed broadband networks and expanding access to digital services across sectors and communities, including residents in public housing environments. These investments support households’ ability to participate in online services, education, and daily transactions as part of everyday urban life.
These initiatives are not luxury features. They reflect a belief that technology should serve entire communities and that digital access is increasingly part of the social and spatial fabric of contemporary cities.
The Role of Developers and Property Owners
Private development plays a major role as well. When developers design buildings that support stable connectivity, future upgrades, and inclusive access, they future-proof their investments and contribute to a more equitable city.
Retail centers with public Wi-Fi respect the different needs of visitors. Residential buildings with digital-ready infrastructure support online learning and remote work. Offices with adaptable systems attract tenants who depend on digital productivity. Even small improvements, such as accessible charging stations or well-planned shared spaces for digital use, create value for occupants.
The long-term benefits flow to everyone. Buildings that support digital inclusion remain relevant longer, serve a wider range of tenants, and enhance the well-being of communities.
A more connected future for all
Bridging the digital divide is not only a technological ambition. It reflects a broader belief that progress should be shared. When architects, planners, engineers, and developers collaborate on digital inclusion, they contribute to healthier communities, more resilient cities, and opportunities that reach further.
In a world that depends on both information and connection, design becomes a powerful instrument of fairness. When we design with inclusion in mind, the future becomes more accessible, more humane, and more promising for everyone.
Global digital divide: A snapshot
• Around 6 billion people worldwide are online, but 2.2 billion remain offline, mostly in low- and middle-income countries.
• Urban vs rural access remains stark: 83% of urban residents use the internet, compared to 48% in rural areas globally.
• In low-income countries, only 27% of the population is online, compared to 93% in high-income countries.
• 5G access reaches 84% of populations in high-income nations, but only 4% in low-income countries.
• Broadband affordability remains a barrier, with mobile data costing up to 19 times more relative to income in low-income economies.
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