Manila’s bustling scene marks a new chapter that now boasts a contemporary haven for the discerning traveler. Lanson Place Mall of Asia, a collaboration between the esteemed SM Hotels and the visionary hospitality veterans Lanson Place Hospitality Management officially opened its doors on April 24th, 2024. This new oasis of sophistication promises to cater and fuse personalized services to those seeking style and comfort amidst the city’s vibrant energy.
A gathering of prominence
The property’s momentous inauguration was a glittering soirée, attesting to its prestige. It commenced with a ribbon-cutting ceremony at the Porte Cochère, led by Honorable Pasay City Mayor Imelda Calixto-Rubiano; President of SM Hotels and Conventions Corporation Ms. Elizabeth Sy; Executive Vice President of SM Hotels and Conventions Corporation Ms. Peggy Angeles; Director for Corporate Development of Wing Tai Asia Ms. Karen Li; Chief Executive Officer of Lanson Place Hospitality Management (LPHM) Mr. Michael Hobson; Director for Operations of LPHM Mr. Mark Burns; and Vice-President and General Manager of Lanson Place Mall of Asia Manila Mr. Laurent Boisdron.
Chairman of the Executive Committee of SM Prime Holdings Mr. Hans T. SY and Executive Director of SM Investments Corporation Mr. Harley T. SY also graced the event as Guests of Honor.
Inviting opulence
Stepping into the lavish lobby, guests are greeted by an atmosphere of refined comfort. The warmth of innate Filipino hospitality enveloped attendees, as they were delighted with handcrafted drinks and delicate bites from the newly opened Madeleine High Tea which also coincided with the hotel’s launch.
Exceeding expectations: Unwavering commitment to service
The main event unfolded in the Saffron Grand Ballroom, where executives from LPHM and SMHCC engaged in lively and enlightening discussions with media representatives. Ms. Peggy Angeles, Mr. Michael Hobson, and Mr. Laurent Boisdron expounded on the distinctive character of the hotel and its focus on exceptional guest service.
“Beyond the property’s physical amenities, what truly sets us apart is our unwavering commitment to service excellence. Over the last two years, our team of devoted hosts has cultivated a deep understanding of true service culture and extensive expertise in the long-stay hospitality experience, always centered squarely on guest satisfaction,” said Mr. Boisdron in his welcome address.
Ms. Angeles also remarked on the significance of the Lanson Place brand joining SMHCC’s prestigious portfolio. “Lanson Place complements our offerings perfectly,” she stated, “allowing us to cater to a new market segment with our first serviced apartment-hotel hybrid property.”
A Feast for the Senses
As guests enjoyed panoramic views of Manila Bay, they were treated to a culinary showcase by Lanson Place’s in-house restaurant, Cyan Modern Kitchen. Masterful chefs orchestrated a symphony of flavors and delectable dishes like truffle mushroom chicken fricassee, red wine braised veal cheeks, and cochinillo.
An immersive tour subsequently highlighted the property’s world-class amenities, chic hotel suites, and exquisite residences. Each haven is a blending contemporary global luxury with the soul of Filipino artistry that caters perfectly to a diverse clientele.
The tour also showcased the thoughtful fusion of modern luxury and Pinoy cultural heritage woven into the hotel’s architecture and interior design. One of the many interesting details in the hotel is a sculpture that hangs on the ceiling of the second floor, which portrays huge ocean waves, designed by Filipino artist Leeroy New. Another is the Grand Ballroom’s carpet with a design inspired by the ripples of the ocean sand.
Necessities and beyond
“A very personal guest experience comes from really understanding your customers and understanding their needs, wants, and preferences,” Mr. Hobson said emphasizing Lanson Place’s dominance in the aparthotel (a portmanteau of apartment and hotel) industry.
Short and long-stay residents all get to enjoy bespoke touches like complimentary espresso stations, artisan bath amenities, ingenious lighting, and integrated Bluetooth sound systems to elevate every moment of their stay.
“Lanson Place stands as a beacon of sophistication and comfort, offering manpower, services, and amenities, tailored to meet the needs of today’s discerning travelers,” said Ms. Peggy Angeles. From business travelers, jet-setters, and globetrotters to digital nomads and expatriate families, the property capitlizes on the opportunity to serve an emerging customer segment.
Guests were also introduced to curated relaxation and productivity facilities, which include the EDGE Pool Bar, an infinity pool on the rooftop that provides a dramatic backdrop for sunset cocktails; BLK12 Café|Bar to satisfy every coffeeholic’s caffeine cravings; and a plush co-working space called Focus.
Along with all these amenities are the state-of-the-art fitness center, tranquil courtyard garden, and children’s play-and-study room that extend the indulgence further.
A collaboration built for success
The joint venture between SMHCC and LPHM is a collaboration that lays a robust foundation for Lanson Place. Charting an ambitious expansion with nine forthcoming properties on the horizon, this partnership between the two hospitality giants showcases their shared values that can translate into extraordinary achievements.
For those who revel in the finer art of world-class hospitality and seek an upscale stay in Manila, Lanson Place Mall of Asia offers a sanctuary of unforgettable experiences.